Eight years… That’s about how long I’ve had Verizon Wireless as my cell phone provider and now I’m seriously considering a major change to another service.
After an aggravating Wednesday where a few Verizon staffers seemed completely unwilling to help me in any way, shape or form* – and this is after years of me praising their customer service – I’ve grown frustrated. Following years of loyalty despite the lure of iPhones and all-inclusive phone plans, my allegiance to the VZW now wavers and I’m highly considering cutting all ties.
But where do I go from here?
Although the iPhone does carry a certain appeal, AT&T is not a service that finds itself popular among my peers in NC. Perhaps it’s their coverage in this particular area, but I’ve been warned to keep my distance. The same goes with TMobile. I believe my boyfriend’s words last night were, “You better not go with TMobile,” as I mentioned my perusal of alternatives.
Sprint, however, is swiftly taking the lead among its counterparts as family members and friends mention their $70 unlimited plan and wide array of Smart phones that don’t require additional monies just to own (unlike Verizon). I feel my wallet tugging that direction as I realize the cost savings compared to my current provider, which will charge me nearly $110 per month just for a similar calling plan.
But now, as I still sit unsure of my decision, waiting for my current phone to completely die and become little more than a paperweight, I’m turning to you guys for advice. What services do you have and which would you recommend*? What are the ones to avoid? Should I just stick it out with Verizon, though my happiness with them is waning, or is it time to jump ship?
(I know this posting is somewhat lackluster, but really, after yesterday, I’m somewhat at my wit’s end with both this phone and this company. I’m ready for a change. And soon.)
* And, to make matters worse, someone at the store ripped my soft-plastic cell phone case then took no blame for it and refused to replace it. Ugh.
** No talk of iPhones, please. There’s zero chance of me buying one.
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